Counselors are strictly held by professional codes of conduct. Confidentiality is the major premise of a professional counseling service. However, like other professionals we are sometimes legally required to report information. Other than these legal requirements, your signed authorization is necessary before any information can be released. You can also make special arrangements regarding the confidentiality of mail or telephone contacts, at the time of your initial call. At all times, your best interests will be represented and your right to privacy respected.